Effective Date: 6 August 2024

1. Introduction

Welcome to Lindwa Communications, we are a digital marketing agency and academy. We are committed to protecting your privacy and ensuring you have a positive experience on our website www.lindwacommunications.com. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Site or engage with our digital marketing services and educational programs.

2. Information We Collect

2.1 Personal Information
When you use our Site or services, we may collect personal information that you provide directly, including:

• • • Name
  • • Email address
  • • Phone number
  • • Company name
  • • Job title
  • • Payment information (for services or courses)
  • Any other details you provide through forms or communications

2.2 Usage Data
We may collect information about your interactions with our Site, such as:

• • • IP address
  • • Browser type
  • • Operating system
  • • Pages visited
  • • Time spent on the Site
  • Referring website

2.3 Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and personalize content. Cookies are small files stored on your device that help us understand your preferences and provide relevant content.

3. How We Use Your Information

We use your information for the following purposes:

• • • To Provide and Improve Services: To deliver our digital marketing services and educational programs, and to improve the quality and functionality of our Site.
  • • To Communicate with You: To respond to inquiries, send updates, newsletters, and promotional materials related to our services and programs, and provide customer support.
  • • To Process Transactions: To process payments and manage transactions for services or courses.
  • • To Analyze Usage: To understand how users interact with our Site and services, and to optimize user experience.
  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with:

• • • Service Providers: Third-party vendors who assist us in operating our Site, conducting business, or providing services, such as payment processors or email service providers. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purposes.
  • • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights or the rights of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• • • Access: Request a copy of the personal information we hold about you.
  • • Correction: Request correction of any inaccurate or incomplete information.
  • • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lindwa Communications agency
Inospace, Silo District, 19 Brug St, Bellville, Cape Town, 8001 and email: info@lindwacommunications.com

Download our PAIA Manual and Quality Policy here.